Returns & Refunds Policy

At The Honest Kitchen, we want your pets to love our food as much as we do, which is why we offer a 90-day satisfaction guarantee on all direct purchases. If your furry friend isn't completely satisfied, we are happy to assist you with a return or replacement to ensure their bowl is always full of goodness.

Return Process

• 1.
  Contact Our Team

  Reach out to our customer service team within 90 days of your purchase with your order number and the reason for the return.

• 2.
  Receive Authorization

  Once your request is reviewed, we will provide you with a Return Merchandise Authorization (RMA) number and instructions for the return.

• 3.
  Pack and Ship

  Securely pack the remaining product in its original packaging and ship it back to our facility using the provided label or address.

• 4.
  Refund Processing

  After we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.